Customer Service Assistant

Fitzcarraldo Editions is looking for a temporary freelance Customer Service Assistant to provide efficient and effective support for our ecommerce business. Responsibilities involve processing website orders, managing the subscriber database and mailings, responding to and resolving customer queries, and liaising with distributors. The role requires someone with excellent written and verbal skills, exceptional organisational skills, and the ability to work independently.

This is a freelance position paid £13 per hour. The position requires 10-15 flexible hours each week. This role is remote though will require some initial in-person training in our office in Deptford, south-east London.

Please submit a covering letter and CV to by Wednesday, 25 January.

Fitz Carraldo Editions